Study section 1
Practice note: recall the idea
Summary
A useful customer conversation helps you learn about a real problem. Encouraging feedback about an idea can feel reassuring without telling you whether the problem matters.
ReadSprint recall prompt
Before pitching your product, what would you want to learn about the customer’s problem?
Source: Rob Fitzpatrick’s book introduction (https://www.momtestbook.com/).
Study section 2
Practice note: choose an action
Suggested self-check
Look for a concrete situation, what was difficult, and what the person did about it. These are ReadSprint practice prompts for examining a real problem, not a quotation from the book.
ReadSprint action
Draft one question for your next customer conversation.
These are original prompts. Check the author's source and your copy of the book for fuller context.